Privacy Policy

Effective September 27, 2026

This policy explains what the Minikins: Pet Sanctuary game ("the game", "Minikins", "we") collects, why, who handles it for us, and how you can have it deleted. We collect as little as the game needs, we never sell personal information, and we never ask for your email or phone number inside the game. If you talk with your animals, they may ask what to call you; answering is optional.

Minikins: Pet Sanctuary is for players aged 13 and over. The game asks your birth month and year a moment after you first care for your animal, and before any AI conversation, purchase or ad. It keeps only whether you are old enough and whether you're 18 or over (or the month you turn 13 or 18), never your birth date. Players under 13 can't play: the game stops, deletes its cloud copy, and never starts its ads, notifications, analytics, purchases or friend codes for them. Before the question is answered, the game only makes the anonymous IDs it needs to save progress and handle purchases.

What stays on your device

Scrapbook photos: the pictures of your animals the game takes. Sharing one is always your choice.
Chat history: your last 1,000 lines with your animals. You can clear it in Settings → Chat history.
Your voice: when you talk to your animal, your phone's own speech service turns your words into text (on the phone, or at Google when the phone has no offline speech model). The game never receives, records or keeps audio.

What leaves your device, and why

The game identifies you with random IDs made when you install it (for example, the ID our purchase service gives you). If you're signed in to Google Play Games, your game account is linked to it, so your progress can follow you to a new phone. These IDs don't contain your name or contact details.

What	Why	Handled by
A copy of your game progress (your animals and their names, tokens, eggs, scrapbook titles and purchase receipt IDs) and your talk settings, including what you asked your animals to call you, under an anonymous player ID linked to Google Play Games	So your progress survives a new phone or a reinstall	Unity Authentication and Cloud Save; Google Play Games
Purchases and subscription status, with an anonymous customer ID	To sell and restore Minikins Plus and token packs	Google Play (payment) and RevenueCat
Once you're known to be 13 or over: advertising ID (if your device allows it), device and network information (including an approximate location from your IP address), and which rewarded ads you watch	To show the optional rewarded ads and measure them. Ads are generic, and we ask the ad networks not to sell your data, unless you're 18 or over and allow personalized ads: the game asks the first time you choose to watch an ad	Unity LevelPlay (ironSource) and Unity Ads; RevenueCat gets which ads you watched and what they earned
Once you're known to be 13 or over: a device ID and push token, your companion's name, breed and age stage, and when it will be hungry or rested, linked to your anonymous customer ID	To send the notes your animal sends (they only appear if you allow notifications)	OneSignal
Once you're known to be 13 or over: how you found the game (Google Play's install referrer), advertising ID (if allowed), device information, and in-game moments such as hatching, runs and purchases	To understand which campaigns bring players who enjoy the game	Layers
With Minikins Plus: what you say to your animal (as text), what you asked your animals to call you, facts about your animal and its family (names, age, mood, memories, recent events) and the conversation so far	To write your animal's reply and speak it in a natural voice	Our server (Cloudflare) and Anthropic (Claude), which gets a pseudonym instead of your IDs; Microsoft Azure AI Speech gets only your animal's lines, to voice them
A line you report, what you said just before it, and a pseudonym (made from your player ID, or from your IP address when the game has none yet)	To review reported lines and make the AI safer	Our server (Cloudflare); kept 90 days
Once you're known to be 13 or over: your friend code and the code you used, tokens you give to the Sanctuary Fund, free Minikins Plus you unlock with an ad, and any access code you use, each with your anonymous customer ID	To count the fund's totals, hand out friend eggs and access codes once, and keep these features fair	Our server (Cloudflare)
Crash and performance reports: device model, operating system and what went wrong	To find and fix problems	Unity

Our server doesn't store what you say in conversations. It keeps a count of each player's replies and voiced lines for two days, to keep the service affordable and fair, and caches voiced lines for up to 7 days so the same line isn't voiced twice. Anthropic and Microsoft process the text only to produce the reply and the voice, under their API terms.

What we don't do

We don't sell or rent personal information. Ad networks personalize ads only if you're 18 or over and allow it.
We don't collect your contacts, photos, precise location or account names.
We don't use your conversations to train AI models, and Anthropic doesn't train its models on API data by default.

Your choices

Notifications: turn them off in the game (Settings → Notifications) or in your phone's settings.
Personalized ads (18 and over): allow or refuse them the first time you watch an ad, and change your mind any time in Settings → Ads.
Advertising ID: reset or delete it in your phone's Google settings. Ads are always optional in the game.
Talking: you can turn talking off in Settings → Talking, and clear your chat history at any time.
Deleting your data: uninstalling removes everything on your device. To delete the copies held by us and our providers (cloud save, fund, friend code, reports and analytics), use Settings → Help & privacy → Contact support in the game, which fills in your player ID and game account, or email the address below. We'll delete it within 30 days.

How long we keep it

Cloud saves stay while you play and are deleted on request. Reports are kept for 90 days. Fund, friend-code and ad-reward records are kept until the fund's donations are made and published, or until you ask us to delete them. Service providers keep data under their own policies (for example, purchase records required for tax and refunds).

Security and where data is stored

Everything the game sends travels over encrypted connections. Our providers may process data in the United States and other countries, under safeguards required by law.

Your rights

Depending on where you live (for example in the EU, the UK or California), you may have the right to access, correct, delete or export your personal information, and to object to some uses. Email us to use any of these rights. We don't discriminate against players who do.

Changes

If this policy changes, we'll update the date above and, for important changes, tell you in the game.

Contact

Email support@minikins.gg.